Before you commit to a siding installation contractor, it’s important to know whether or not they are trustworthy and will have your back. Unfortunately, there are a lot of companies out there that talk a big talk, but when it comes time to provide a service, they fall short. But how do you know if you’re signing a contract with a legitimate company or if they’re going to pull a fast one and not fix your problems?
How to Tell if Your Siding Installation Contractors are Legitimate
Jack of All Trades?
The old saying goes “Jack of all trades, but master of none” which is, unfortunately, true far too often in the construction industry. While it is tempting to go with a contractor that has knowledge in many areas, a professional that specializes in just a few areas is often the way to go. If you want your siding replaced and the job to be done well, it’s best to go with someone that focuses on that area. If you’re unsure if the contractor knows what they’re doing, as lots of questions. They will either be able to confidently answer, or they will get caught up and you’ll be able to tell they aren’t as much of an expert as they let on.
Bait and Switch
Customer reviews are important. Chances are, a contractor is not going to tell you about their unsatisfied customers, but people that have had bad experiences will definitely share that information. A quick Google search will bring up the experiences of former customers. Often, contractors will pull a bait and switch, quoting their customers a reasonable amount with a vague estimate, but by the end of the project, there will be a high amount of change orders, leaving customers to pay twice what they were originally quoted.
Sales over Satisfaction
When you run a business, of course, sales are important. You want to make sure your costs are covered, employees are paid, and a profit in your pocket is always nice, but that should never take priority over customer satisfaction. Unfortunately, many contractors will say what they can to hook that sale and end up taking shortcuts to keep the costs as low as possible.
Why Should You Trust Hawthorne Exteriors as Your Siding Installation Contractors
Customer Satisfaction is #1
At Hawthorn Home Exteriors, the main goal is to leave our customers happy and satisfied. This means that if there is a mistake that is our fault, we fix the problem at no additional cost to the customer. We also refuse to take shortcuts. Quality is critical. Building a relationship with our customers is important, we want you to come back with future siding needs, and share your positive experience with your friends and family.
The last thing customers want is to feel pressured into making decisions or feel like they’re being forced to do something they don’t want to do. At the end of the day, it is your home we are working on, so it’s important that you are the one that is making most of the decisions. We are simply here to guide you and get the work done. Listening to the customer is crucial.
Contact Hawthorn Home Exteriors For All of Your Siding Needs
When you’re looking for new siding installation contractors, you can take comfort in knowing that Hawthorn Home Exteriors is here to take care of you. If you are ready to start the process of getting a quote for new siding, we are here to help you. Reach out today to the siding installation contractors at Hawthorn Home Exteriors.